Lawrence: by the list below you'd think all we did was stats. We currently
track the following monthly:

Storage Services:
# of boxes or other mediums (file cabinets) currently in storage
# of new boxes accessioned in our storage centre
# of boxes destroyed
# of boxes archived
# of retrievals
# of refiles
# formal training sessions
# staff trained - formal sessions
# informal training
# staff trained - informal (adhoc training or 1 to 1)

Advisory/Consultation Services by month and dept:
# for classification
# for EDMS assistance
# of requests for filing assistance
# of record centre instructions
# for retention issues/advice
# box checks prior to transfer
# of staff mtgs
# of mtgs with others (non-project)

Specific Projects (like our EDMS review) by Dept, I track the total time
background work
planning meetings
update meetings
delivery of presentations

We also do stats for our EDMS Corporately, by Dept and Division. total
documents, monthly activity trends (any access - revise, create, read etc),
# of users, daily users activity 1-3 documents, 4-10 documents, 11-23,
24+.. We graph these and report to the Dept/Dvision quarterly.

On our shared drives quarterly stats after our project completes: total
space used, format types (e.g. access) by Division/Dept and Program if
folder levels go that deep.

Patti Kraatz
Coordinator, Information Mgmt & Archives
Regional Municipality of Waterloo
2nd Floor, 150 Frederick St. Kitchener, ON
Ph: 519-575-4725    Fax: 519-575-4481
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