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Angie wrote:

"I would imagine that some of the ARMA Industry Specific Groups could
get
concensus on a service model that would be common to organizations in a
similar industry.  By electing a user-group liaison to interface with a
record storage service delivery manager high up in the organization,
maybe the group as a whole could get some leverage."

Unfortunately, the ARMA ISGs went to the great filing cabinet in the sky
a few years ago.  There are no replacements (through ARMA, anyway).

Pilar C. McAdam, CRM
Director of Legal Information Systems
Sheppard Mullin Richter & Hampton LLC
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