Good afternoon,

Has anyone done any sort of customer service reviews or surveys for your department, i.e., requesting feedback from your customers on how well (or not well) you're doing?  If so, would you mind contacting me off list as I'd like to speak with you.  We're looking at doing something similar and are not sure what kinds of questions to ask; what format the survey/assessment should be in, etc..


Pipeline Records and Information Management Excellence... Get PRIMEd!
Earl Johnson, Jr., CRM  |  Corporate Records Manager
Colonial Pipeline Company  |  1185 Sanctuary Parkway, Suite 100, Alpharetta, GA 30009
Email: [log in to unmask]<mailto:[log in to unmask]>  |  Office: 678-762-2586  |  Blackberry: 404-402-4420
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