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You have presented an interesting discussion topic. How we handle questions about clients seen is very case dependent.

* We have never had a professor contact us to see if one of their students is attending tutoring sessions for anything other than writing. We have had students ask us if we can provide documentation that they have attended and we do provide them with a slip upon request.

* For the Writing Lab, professors have contacted us for two reasons:
	1. They want to know how many students from their class(es) have come by for a particular assignment. In this case, we provide them with the numbers.
	2. They wish to resolve an issue where the student claims to have received incorrect information from the tutor. In this case, we pull the session record and see what was actually discussed and share that information with the professor.

* We do provide attendance slips for every Writing Lab session to the students since several professor either provide extra credit for attending or require attendance.

* We do have some programs on campus which require students to attend tutoring. These include athletics, the PASS program for students on probation, and the Conditional Admission program. We send the program coordinators a weekly report on every student from their program which includes subjects tutored, dates attended, absences, and dates of any other correspondences we have with their students.

I think that by providing slips to handle most questions about tutoring, we are allowing students to choose whether to reveal information about the assistance they receive.

I know that some people will disagree with our release of information to program directors, but FIRPA does allow for the release of educational records without consent to "School officials with legitimate educational interest". 


Martin Golson
Instructional Specialist
Austin Peay State University

(931) 221-6553



-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Herrion, Dobbie R.
Sent: Monday, July 19, 2010 9:44 AM
To: [log in to unmask]
Subject: Tutor Confidentiality

I'm sure this is a very old conversation, but I'd like to know what position many of you take when a faculty members asks to know who's attending tutoring and or if they can sit in on a session? Although I've always been a firm believer that the process is voluntary and anonymous, I just want to make sure things haven't changed now that more and more faculty are heavily supporting the idea of it.
 
 
Dobbie R. Herrion
Director, Academic Support Center
St. Louis Community College, Florissant Valley
3400 Pershall Road
St. Louis, MO  63135
Phone:  314-513-4639

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