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Joy,

Prior to my employment, the university had tutors meet with students at locations across campus that the individual tutor and student coordinated. I don't think I need to list the problems inherent to this type of arrangement.

I hope you are able to convince your administration that a centralized location for tutoring will provide a safer, better equipped, and more cost effective means of supporting your students. It also allows you to more easily supervise your operation and expand your services.


Martin Golson
Instructional Specialist
Austin Peay State University

(931) 221-6553




-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Joy Deleon
Sent: Thursday, July 22, 2010 10:28 AM
To: [log in to unmask]
Subject: Re: Student Employees

Student employment has been a hot topic on our campus as well.  Just this
summer, some guidelines were established regarding pay and level of
responsibility in the role.  In the end it will look a lot like Middlebury's
student employment structure (they have a great web page).

We have disability services as a part of our office, but it sounds like you
only want the student employment positions related to learning center type
activities.  So, in the office we have Learning Assistants (L.A.s) who are
paraprofessionals who handle all sorts of incoming traffic and calls.  In
addition, one is responsible for tutor training and another is responsible
for matching tutors with tutees (we don't have them in a center; they tutor
all over campus at all kinds of hours - an issue for another email).  Those
L.A.s are also responsible for tutor appreciation activities.  We have one
L.A. who is in charge of marketing our services.  Because of our location
and the fact that I spend a great deal of time training L.A.s anyway, I also
have an L.A. that is called the Dean of Students Liaison who works with our
alert slip system, our First and Sophomore Year Initiatives Program and
anything else that the Dean's office needs done.  We also have one who works
with me on disability services and awareness activities.

As you can surmise, we also have peer tutors hired via our office. Our
tutors are course specific (e.g. if you want a Psyc 100 tutor, come to us).

The rest of our positions are disability related (readers, scribes,
organizational tutors), but if you want to hear about them, let me know.

Joy

On Thu, Jul 22, 2010 at 10:09 AM, Golson, Martin <[log in to unmask]> wrote:

> We have five categories of student workers. (I am attaching the job
> descriptions of each.)
>        * Graduate Assistants: We employ two graduate assistants. One is
> responsible for overseeing the Structured Learning Assistance program. The
> other serves as the Tutor Coordinator.
>        * SLA Leaders: We employ an SLA Leader for each supported course.
> SLA Leaders may support more than one course provided their schedule
> permits.
>        * Peer Tutors: Like you, we loosely supervise these students.
>        * Lab Attendants: Similar to help desk assistants, the biggest
> difference I see is that our attendants input attendance information on all
> of the students we serve and are responsible for running a weekly
> reconciliation report on our database to check the integrity of the data.
>        * Lab Manager: Has all the duties of the Lab Attendants, but also
> responsible for scheduling and helping to train the lab attendants.
>
> I meet weekly with the two graduate assistants and the Lab Manager.
>
> I am the only full-time employee at our Academic Support Center and I will
> be the first to say that I could not perform my duties without student
> workers. If you ever develop the cloning technique for your great workers,
> let me know. Fortunately, every semester when I see fantastic students
> graduate and leave, I see other great students step up and fill their shoes.
> That is the best perk in my job.
>
>
> Martin Golson
> Instructional Specialist
> Austin Peay State University
>
> (931) 221-6553
>
>
>
>
> -----Original Message-----
> From: Open Forum for Learning Assistance Professionals [mailto:
> [log in to unmask]] On Behalf Of Holliday, Tacy
> Sent: Thursday, July 22, 2010 9:44 AM
> To: [log in to unmask]
> Subject: Student Employees
>
> Greetings Learning Assistance Colleagues:
>
> At my college, the issue of student employees has been a hot topic. Does
> your center employee students? What roles do they have? What has worked well
> for you? What has been troublesome?
>
> My center has two jobs that students can do. If they met the requirements,
> they can serve as a tutor. They are always supervised in tutoring because
> there is always a full time staff person on duty at the center where the
> tutoring takes place, but the supervision is usually loose so as not to
> interfere with the tutoring. Students that met different requirements also
> serve as our help desk assistants. They have responsibilities that are a
> cross between receptionist, triage nurse, and secretary. They greet
> students, get them signed in, get them to the appropriate resource
> (computer, tutor, textbook, etc.), help with clerical duties, and do light
> cleaning to keep the center neat and organized. I've had some terrific
> student employees that are anecdotal support for the value of human cloning,
> and I've had others that I've had to terminate early in their "career."
>
> I'd be interested in hearing your views. Feel free to contact me off list
> [log in to unmask], or join the discussion on list.
>
> Tacy L. Holliday, PhD
> Science Learning Center Director
> Adjunct Faculty
> Montgomery College
> Germantown
> SA203/SA202
> 240.567.7791
> www.montgomerycollege.edu/departments/scilcgt
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Joy

Joy de Leon
Assistant Dean of Students
Director, Learning Enrichment and Disability Services
Beloit College
700 College Street
Beloit, WI 53511
(608) 363-2572 (office)
(608) 363-7059 (fax)
[log in to unmask]

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