On Wed, Feb 16, 2011 at 9:42 PM, Walters, Caroline (cw8de) <
[log in to unmask]> wrote:

> I am interested as well - we are preparing an RFP for storage and knowing
> past problems changing will help us in the review and to ask better
> questions.

if you are developing an RFP you should review the following publication
from ARMA

Guideline for Evaluating Offsite Records Storage Facilities
This guideline is a practical tool for organizations to use to evaluate
their storage needs, determine whether their business practices make
outsourcing the best decision, and assess the ability of vendors to
meet storage requirements.  It includes checklists for records security and
protection, service levels, contract terms, and cost comparisons. It will
facilitate the user's development of:

   - A customer profile
   - A request for information (RFI) process
   - A request for quote (RFQ) process

Purchasers get free online access to a form-enabled, editable Microsoft Word
version of the checklists they may customize and distribute as their RFI or
RFQ for vendors to complete and return.
Peter Kurilecz CRM CA
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Richmond, Va
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