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Shevawn et al. -- my comments are below in CAPS (I apologize for what  
looks like shouting  but I'm not sure a different color will show on  
everyone's email systems)

On Aug 19, 2011, at 2:21 PM, Shevawn Eaton wrote:

> Greetings everyone, I"m hoping you can assist me with your thoughts.
>
> My new boss has told me more than once in the last couple of weeks  
> that we should start to focus our energies on tutoring upper  
> division (eg courses in the major).  BY 'FOCUS OUR ENERGIES' DO YOU  
> MEAN THAT YOU ARE BEING ASKED TO DO MORE FOR UPPER LEVEL COURSES  
> INSTEAD OF LOWER LEVEL, OR ADD THOSE COURSES TO YOUR CURRENT  
> SERVICES?  I HOPE THE LATTER, SINCE WITHOUT TUTORING AT THE GENERAL  
> STUDIES LEVEL THERE MAY BE FEWER STUDENTS MAKING IT TO THE MAJORS.
>
> We have never set out to do upper division.  It has always been  
> policy here that we only support General education courses and core  
> requirements.  As a result, we are entirely an undergraduate student  
> tutor supported program.
>
> So here is my question for the four year university folks out  
> there.....
>
> If your services are NOT part of the academic college or department,  
> but are a campus wide service, and you tutor upper division courses,  
> how do you do that?  FOR THE TUTORS I'VE BEEN RESPONSIBLE FOR, I  
> HAVE ALWAYS REQUIRED FACULTY RECOMMENDATIONS OF STUDENTS WHO HAVE  
> TAKEN/COMPLETED THE COURSE AND EARNED GOOD GRADES; IT'S NO DIFFERENT  
> FOR THE LEVEL OF COURSE.  BUT SINCE AT THE SENIOR LEVEL MANY  
> STUDENTS WHO'VE HAD THE COURSE ARE GONE, UNLESS THERE ARE GRADUATE  
> STUDENTS AROUND, SOMETIMES TUTORS CANNOT BE AVAILABLE.
>
> Do you use upper division students?  Graduate students?   
> Professional tutors?
>  IF A PROGRAM HAS THE LUXURY OF FUNDS TO HIRE PROFESSIONALS (WHICH  
> MIGHT BE LOCAL PEOPLE OR ONLINE SERVICES), THAT'S COOL -- BUT I'D  
> STILL WANT THE FACULTY CLEARANCE BEFORE HIRING ANYONE OR TURNING TO  
> AN OFF-CAMPUS SERVICE PROVIDER.
>
> Do you use generalist tutors, working on the basic study strategies,  
> etc, or do you have content based tutors that work that way.  I'M  
> ASSUMING YOU ARE TRAINING ALL OF YOUR TUTORS WITH SOME STUDY  
> STRATEGIES WORK -- I THINK THAT'S WHAT MOST OF US DO, YES?? -- AND  
> THEN EXPECTING TUTORS TO USE THOSE STRATEGIES ALONG WITH CONTENT HELP.

>
> Do you work directly with faculty who teach these courses to be sure  
> the tutoring provided is on target?   YEP, IF THEY WANT IT.  AT ALL  
> COURSE LEVELS, SOME FACULTY WANT MORE INVOLVEMENT THAN OTHERS.
>
> Do you know what proportion of the tutoring you do is for major  
> courses?  What proportions of funds?
>
> Anything else I should know?  Any advice?  Any suggestions?  Any  
> warnings?   WHAT IF YOU TOOK A BIT OF TIME TO SURVEY SOME FACULTY OR  
> AN ADVISORY COUNCIL, IF YOU HAVE ONE?  THERE ARE SOME FACULTY  
> MEMBERS AND/OR DISCIPLINES WITH LEGITIMATE CONCERNS ABOUT TUTORING  
> IN UPPER-LEVEL COURSES, OFTEN DUE TO THE IDEA THAT BY THAT LEVEL OF  
> LEARNING, THE MAJORS NEED TO BE INDEPENDENTLY COMPETENT AND SHOULD  
> NOT NEED HELP OR SHOULD SEEK IT ONLY FROM THEIR INSTRUCTORS.   IF  
> YOUR FACULTY FEEL THAT WAY, WILL THEY SUPPORT YOUR DEPARTMENT'S  
> ATTEMPTS TO TUTOR THE UPPER-LEVEL STUDENTS??
>
> I'm really at a loss on this.  I never thought we would be at this  
> point, but demographic shifts in the student population have created  
> new issues.
>
> Please feel free to give me a call or email me privately on the  
> email below.
>
> Thanks for your help.
>
>
>
> Shevawn Eaton, Ph.D.
> Director, ACCESS/ESP
> Northern Illinois University
> DeKalb, IL 60115
> PH: (815) 753-0581
> www.tutoring.niu.edu
> [log in to unmask]
>
> FAX: (815) 753-4115
>
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