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Are You Kidding Me?: Own the problem. Make it Right.
donít architect a RIM program to proactively destroy what you think will
hurt you down the road. Build a RIM program for maximizing business value.
If something hurts you later on, your lawyers will need to deal with it
later.

http://bit.ly/reYlNy

Source:
http://areyoukiddingme.kahnconsultinginc.com/2011/09/own-problem-make-it-right.html
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