<The package was mailed April 26 and arrived at the Riverside office May 1. There was a weeklong delay before the state was notified of the breach Wednesday, according to information posted on a state website.

Ramirez said workers were doing their "due diligence" and "when they felt comfortable that the information was incomplete, they reached out to us.">

Felt comfortable the info was incomplete?  The first clue was <The package arrived damaged....>  It doesn't take a week long review to realize that a damaged package containing SSN was a security breach even if it was complete!

Ginny Jones 
(Virginia A. Jones, CRM, FAI) 
Records Manager 
Information Technology Division 
Newport News Dept. of Public Utilities 
Newport News, VA 
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