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Good morning List-Serv members,

I am doing some research on digital mailroom initiatives and am curious if 
anyone has experience implementing in their organization?  Where I work the 
ground work was laid for a digital mailroom before I started (I joined in August 
of this year).  Examples of how a digital mailroom foundation is in place include 
all faxes are captured electronically instead of being printed and any incoming 
paper correspondence is scanned at the point of entry.  These systems were 
not setup with a digital mailroom in mind and there are disconnects in the 
process.  Even though the paper correspondence is in our electronic record 
keeping system and scanned at the point of entry the paper copy is still 
delivered and some people still hold onto it for too long.  

There are some hard paper copies that we need to keep due to compliance 
regulations and requirements from custodians we work with, so I don't believe 
that our organization will ever have a truly 100% digital mailroom, but I am 
looking for areas where we can make our mail process efficient and was hoping 
I could talk to others who have implemented a digital mailroom and gather 
lessons learned.

Thanks,
Jeff

___________________________
Jeffrey Lewis
Records Management Program Manager

SOL Capital Management Company
111 Rockville Pike, Ste 750
Rockville, MD 20850
301.881.3727
301.692.1201 (Direct) 
301.770.5346 (Fax)
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http://www.sol-capital.com


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