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From: Forrest,Shannon
Sent: Thursday, November 06, 2014 10:09 AM
To: Michael Marsiske
Cc: University of Florida Request System
Subject: RE: Medium: INC000000407378 'AT UFApps'. Other: AMOS Simultaneous licenses

Hello Michael,
We were able to get the licensing increased from 10 to 50.  You should no longer experience issues having your whole class access AMOS at once. If you encounter any issues, feel free to let us know.

Shannon Forrest
UFIT

-----Original Message-----
From: University of Florida Request System [mailto:[log in to unmask]]
Sent: Thursday, November 6, 2014 7:58 AM
To: . AT-CCX ADMINS
Subject: Medium: INC000000407378 'AT UFApps'. Other: AMOS Simultaneous licenses

https://request.it.ufl.edu/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=prd-app-lb-request.it.ufl.edu&eid=NTS000000395375
Incident INC000000407378 has been assigned to your group 'AT UFApps'.
Service Type: User Service Request
Priority: Medium
Summary: Other: AMOS Simultaneous licenses
Notes: Email: [log in to unmask]
Phone: 1 352 273-5097

I am working, right now, with my class of 37 students on the apps.ufl.edu server, using the program AMOS.  Most of them are unable to access AMOS, probably due to an insufficient number of licenses.  Thus, I have two questions:

- how many simultaneous licenses are there?
- can I get this number increased, at least temporarily, for the remainder of the semester?

Thank you, Michael marsiske