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Thanks, Marti Alger,

Frankly, I am surprised at the number of folks saying that the student is
banned and the tutor is not paid.  Maybe it's easier for those schools to
enroll new students and hire and train new tutors than it is at the schools
I have worked for.

Thanks, again,
~Dan

On Thu, Apr 23, 2015 at 11:15 AM, Marti Alger <[log in to unmask]> wrote:

> Nicely stated Dan. I agree with you. The more a student needs us, the more
> likely he or she is  to have trouble coming.
>
> -----Original Message-----
> From: Open Forum for Learning Assistance Professionals [mailto:
> [log in to unmask]] On Behalf Of Dan Callihan
> Sent: Thursday, April 23, 2015 7:34 AM
> To: [log in to unmask]
> Subject: Re: Tutor appointments
>
> Hi!
>
> I have been a professional tutor, a trainer of tutors and a supervisor of
> tutors for many years.  The tutor should definitely get paid, even if it's
> a "no show".
>
> I suggest that each "no show" client be contacted.  Encourage them to
> cancel the appointment if they can't make it and then* ask them to make a
> new appointment*. Remember that the purpose of tutoring is to help students
> who need it. Often it is not easy for them to get the help they need.  They
> may feel embarrassed, intimidated, unworthy, or anxious.  The "no show"
> client should not be punished in any way. Instead, reach out to them and
> encourage them to get the help they need.  Do not charge them for missed
> appointments.
>
> ~Dan Callihan
> [log in to unmask]
>
>
>
> On Wed, Apr 22, 2015 at 2:36 PM, Stephanie Westine <[log in to unmask]>
> wrote:
>
> > Hello All,
> > I wanted to find out from the community what other offices are doing
> > when a student makes a tutoring appointment and then does not show up
> > for the appointment.  Does your tutor still get paid? Are you charging
> > the student for missing the appointment?  If so, is it a flat fee or
> > based on what you're paying the tutor?  Or do you have a "3 strikes
> > you're out" policy (if you no show three times in the semester you can
> > no longer make appointments)?
> >
> > In addition, I'm interested in ways you've tried to encourage students
> > to attend or at the very least cancel the appointment instead of being
> > a "no show."  Our system will email and text students the morning of
> > and one hour before the appointment, but it seems we could benefit from
> other ideas.
> >
> > Thank you,
> > Stephanie
> >
> > --
> > Stephanie Westine
> > Associate Director
> > Center for Academic Success
> > University of West Georgia
> > 200 UCC
> > 678-839-0667
> > [log in to unmask]
> >
> > ~~~~~~~~~~~~~~~
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> >
> > To contact the LRNASST-L owner, email [log in to unmask]
> >
>
>
>
> --
> Dan Callihan
> Director of Academic Center for Excellence Room #132, Wallerstedt Learning
> Center Bethany College Lindsborg, Kansas 67456
> 785.227.3380 Ext. 8456
> [log in to unmask]
> *"No matter how diligent or persistent you have been, there is not one of
> us who made this journey toward success by ourselves"  ~Oprah Winfrey*
>
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-- 
Dan Callihan
Director of Academic Center for Excellence
Room #132, Wallerstedt Learning Center
Bethany College
Lindsborg, Kansas 67456
785.227.3380 Ext. 8456
[log in to unmask]
*"No matter how diligent or persistent you have been, there is not one of
us who made this journey toward success by ourselves"  ~Oprah Winfrey*

CONFIDENTIALITY NOTICE: This email message and any attachments are for the
sole use of the intended recipient(s) and may contain proprietary,
confidential, trade secret or privileged information.  Any unauthorized
review use, disclosure or distribution is prohibited and may be a violation
of law.  If you are not the intended recipient or a person responsible for
delivering this message to an intended recipient, please contact the sender
by reply email and destroy all copies of the original message.

~~~~~~~~~~~~~~~
To access the LRNASST-L archives or User Guide, or to change your
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To contact the LRNASST-L owner, email [log in to unmask]