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So you can't tell me how many tutors you employ and how many students are enrolled?


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-------- Original message --------
From: "Golson, Martin"
Date:04/08/2015 12:36 PM (GMT-06:00)
To: [log in to unmask]
Subject: Re: Best Practices: Tutor to Enrollment Ratios

Eric,

I think it would be nearly impossible to determine the appropriate ratio of tutors employed to students enrolled for all institutions. There are simply too many variables.
* Demographics of the student population
* Average number of hours tutors work
* Subjects supported by tutors
* Faculty engagement with students
* Etc.

I think that there are other numbers which are far more meaningful to our services.

* Clients/ tutoring session:
        * For some support (writing) 1:1 seems the best ratio.
        * For most, I have found that 5:1 appears to be the maximum for effective tutoring. Beyond that ratio, student performance declines and students are less likely to return for future visits.
        * Average for the center: I have found that we typically hover around the 2.75:1 ratio (this includes the Writing Center).

* Tutor utilization: We look at this two ways.
        * Percentage of available spaces used for a subject area: This helps determine when to adjust the number of hours to allocated to a specific subject area or to increase advertising to a department. I generally want try to keep this at 70-85% utilization.
        * Percentage of available spaces used for a specific day/ time: This helps determine utilization trends of the students so that we can schedule tutors at the times that will best support student study habits. I have had semesters where 100% of available spaces were used for specific time periods. I try to keep this between 70 & 80 percent.

* Sessions required to achieve the desired impact on student performance:
        * Effect on grade: We have found that generally, 5 or more sessions will result in a grade change of 1/2 a grade level for most courses. There is some difference on this effect for different subject areas. There seems little additional advantage for students who attend more than 10 sessions.
        * Effect on retention: We see that tutoring generally increases retention by 3-9%, depending on the subject supported. This number is handy to have around budget time.


Martin Golson
Director, Academic Support
Austin Peay State University

(931) 221-6553




-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Eric Annala
Sent: Tuesday, April 07, 2015 4:47 PM
To: [log in to unmask]
Subject: Best Practices: Tutor to Enrollment Ratios

Hello everyone!  First of all I want to express my sincere gratitude to all of you who are so steadfast in participating in this ListServe.  It makes such the difference in enhancing all of our common goals, so a big THANK YOU!!!

Secondly, does anyone have any 'best practices' information regarding tutor to enrollment ratios in higher education.  I know these ratios may differ from institution type and focus, but I am just trying to get a general baseline from which to approach a more healthy schedule here at Malcolm X College, one of the City Colleges of Chicago.  I have searched and searched online but seem to only be able to get the faculty to student ratio.  Any information you might have would be greatly appreciated!

Respectfully,

Eric Annala | Director of Academic Support Services
1900 W. Van Buren St. | Chicago, IL 60612 p 312.850.7473 | c 502.298.1983 http://www.ccc.edu/colleges/malcolm-x

"Education is the passport to the future, for tomorrow belongs to those who prepare for it today". ~ Malcolm X​​

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________________________________________
From: Open Forum for Learning Assistance Professionals <[log in to unmask]> on behalf of Lois Martin <[log in to unmask]>
Sent: Tuesday, April 07, 2015 4:06 PM
To: [log in to unmask]
Subject: Re: PA/NJ CRLA Free Webinar - Friday, April 10

What a great topic! Thanks for opening it up to us all.

Lois

On Mon, Apr 6, 2015 at 3:18 PM, Lauren Humphries <[log in to unmask]
> wrote:

> Dear Colleagues,
>
> The PA/NJ chapter of the CRLA is hosting a free webinar on Friday,
> April 10,, 2015 at 12:30pm (EST). This year we are excited that
> Cynthia Carroll from the University of North Texas Health Science
> Center will speak about Using Cognitive Psychology Techniques with
> Students in the Academic Support Meeting. Cynthia is a licensed
> professional counselor with experience ranging from the clinical
> setting to the educational setting. She currently works at the UNT
> Health Science Center counseling students who are entering into
> various medical fields. She has worked with these students for over
> five years now, and as a result has gained extensive knowledge in how
> to handle difficult emotions, especially anxiety and stress. She is
> excited about this opportunity to share what she has learned over the years, to help you, to help others through you, and to learn from you as well.
> Since academic support specialists are on the front lines of student
> support, they are often the first to see students struggling with
> anxiety or depressed mood, possibly because of an emotional or
> personal issue. It is believed that by utilizing the methods of
> Cognitive Psychology, learning specialists can improve student
> support, academic progress, and retention, and help reduce the need for immediate, traditional therapy.
>
> During the webinar, Cynthia will demonstrate the importance of
> addressing the personal (cognitive and emotional) components of a
> student's success and how to provide students with initial cognitive
> information that can sometimes defer an immediate referral to the
> counseling center.  With this information, participants will be able
> to promote better academic functioning by training students on the
> topic of how to cope with intrusive cognitions. After this webinar,
> academic support professionals will be equipped with knowledge to
> positively influence students regarding personal, and consequently, academic concerns.
>
> To sign up for the webinar, please visit
> http://www.signupgenius.com/go/10c0b49a8af2eaa8-2015. We are limited
> to
> 100 log-ins for Adobe Connect, so we highly encourage those at the
> same institution to gather in one space to watch the webinar if at all possible.
>
> The day before the webinar, you will receive an email from me with the
> link you need to access the Adobe Connect space.
>
> Best,
> Lauren Humphries
> PA/NJ CRLA President
>
>
> Lauren Humphries
> Assistant Director, Tutoring Center (Writing) Bucks County Community
> College
> 215-968-8378
>
>
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> To contact the LRNASST-L owner, email [log in to unmask]
>



--
Lois Martin
Director, Academic Resource & Writing Center Goshen College Goshen, IN
574-535-7576
[log in to unmask]

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