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We hover right around 15% for tutoring appointments.  It used to be much higher.  We block students from scheduling appointments in advance after they miss four, and enforcing and promoting that policy has helped us bring our no-show rate down over the years. 

Michele Costabile Doney, MSEd
Director, Math & Science Resource Center
Adjunct Instructor, Department of Mathematics & Computer Science
Recording Secretary, Higher Education Officers Council
Secretary, Association for the Tutoring Profession
NCLCA Certified Learning Center Professional – Level One
John Jay College of Criminal Justice

Room 01.94 NB
524 W 59 ST
New York, NY 10019
T.646-557-4595

"Helping Under-prepared Students Prepare, Prepared Students Advance, and Advanced Students Excel" – The NADE Motto

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Alan Constant
Sent: Monday, March 07, 2016 1:56 PM
To: [log in to unmask]
Subject: Appointment tutoring

Our no-show rate is 12% and we are wondering how we compare to other programs.



Thanks in advance for sharing.





Alan Constant

Director, Student Success Center

LIB 151A

The University of Alabama in Huntsville

256.824.3142

www.uah.edu/ssc



β€œIt is not teaching that causes learning. Attempts by the learner to perform cause learning, dependent upon the quality of feedback and opportunities to use it.”

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