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Hello Steve, 
 We use Starfish at Youngstown State University and we've seen good results over the past 5 years with retention and course completion.  Their customer service is excellent and our faculty like the ease of use.  I recently looked at Copely Retention system which is more comprehensive than Starfish and also more expensive.  Something I really liked about their system was a virtual room where you could meet remotely with your students.  Very nice if you have a distance ed program!  

I'd be happy to share more about Starfish if you have questions.

Becky Varian
Director, Marion G. Resch Center for Student Progress
Youngstown State University
330.941.1450
330.941.1455 (fax)
"Justice is not only the absence of oppression; it is the presence of opportunity.''





-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Steven McCoy
Sent: Thursday, May 05, 2016 2:08 PM
To: [log in to unmask]
Subject: Early Alert & Retention Platforms

Greetings,

I'm looking for recommendations and feedback on student early alert and retention platforms.  I'm wondering if is anyone using any of the following products, and what can you tell me about them:  Symplicity, Ellucian, DropGuard, Mapworks, Jenzabar, Starfish.

If your institution is using another product that you're especially happy with, I would greatly appreciate that feedback as well.

Thanks in advance for your help!

Steve

Steven McCoy
Pennsylvania College of Technology
Manager of the Academic Success Center | Academic Success Center [log in to unmask]<mailto:[log in to unmask]> | 570-320-2400 ext. 7046

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