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We limit students to making only 2 appointments a week, 2 weeks out (this week and next week). If they "miss" an appointment, TutorTrac starts counting those. Once they hit 3 "missed" appointments, they can't book anymore. I can run a report anytime I need to telling me who has "missed" appointments so that I can delete their future appointments. I find that by keeping the extension of time in which they can schedule appointments to a short two weeks and by keeping them to just 2 appointments a week (so they only have a maximum of 4 appointments they can have scheduled at any one time), they don't get very far before I know that they have missed 3 appointments. Just in case that helps anyone, Jennifer I. Fasy Central Region Coordinator Tutoring and Learning Center Programs Taylorsville Redwood Campus LIB 028 Salt Lake Community College Salt Lake City, UT 84123 Phone: 801-957-4138 [log in to unmask] Fax: 801-997-4138 ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask]