In the first hour of their training, I talk to my tutors about their first job is to welcome the HECK out of students who come in, recognizing that it takes a lot of courage to admit that one needs help. (I talk about being “radically welcoming.”) I talk to them about what it feels like to go into a place where they don’t know the process – like a restaurant that has no “seat yourself” sign but also no host to seat people. I talk about how many people probably want to (or do) turn around and walk out of a restaurant like that if they’re nervous about looking silly. I tell them that their job is to make sure NO ONE feels unmoored or out of place when they walk in here. We’re here to let them know that we’re not judging them nor breaking their confidentiality. Job one is being friendly and welcoming. That goes a long way to making for a successful tutoring partnership.
Find out which tutor(s) are intimidating your students and work to make a more inviting environment for students! J
Christina Spink-Formanski, Director
Learning Center/AOE HEOP
320 Porter Avenue
Buffalo, NY 14201
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From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]]
On Behalf Of Lynda Sukolsky
Sent: Friday, October 28, 2016 1:15 PM
To: [log in to unmask]
Subject: Students are "scared" to attend tutoring?
I've gotten some feedback from one tutor that was told students are scared to come to tutoring, they don't know what it is. And they are scared that the tutor is an upper-class student. This is coming out of our music program.
I have never experienced this and am looking for any help/advice on how to counteract these thoughts.
Lynda J. Sukolsky, M.Ed., PgC
Director of the Academic Achievement Center
Seton Hill University
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