Implementing Online Academic Support Services in Your Learning Center

(Webinar sponsored by the National College Learning Center Association*)

Friday, November 18th 12:00 – 1:15 (EST)


Register now at

Registration is limited.


Interested in increasing access and attendance for your services? This webinar will show how to develop and implement online Supplemental Instruction and online tutoring using web conferencing technology and online resources. The presenter will discuss program organization, funding, technology, training, and evaluation, featuring University of Wisconsin-Milwaukee’s successful online academic support program.



Johanna Dvorak, PhD, is Director Emerita of Panther Academic Support Services (PASS) at the University of Wisconsin-Milwaukee. PASS has become a leader in online and blended support services for both online and on-campus courses. This center won the 2014 Frank L. Christ/NCLCA Outstanding Learning Center Award. Dr. Dvorak is a past president of the National College Learning Center Association (NCLCA) and is a frequent presenter on online tutoring at learning assistance conferences. She is a research fellow for UWM's Center for the Study of Distance Education and Technological Advancements (DETA Center).



Contact Sharon Silverman at [log in to unmask] or Martha Casazza at [log in to unmask].

*To learn more about the National College Learning Center Association, please visit us at Also watch for our 2017 webinars beginning on January 27th.



Martha E Casazza

Co-coordinator, NCLCA Webinars








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