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Hello!

We are going to do a pilot this Fall, using GoBoard. We did a sort of in-house pilot last semester using only tutors who would simulate online sessions. All of them agreed that in-person is better mostly due to issues with and/or limitations of the technology used (this includes of course connection speed, computer freeze, etc.). Some of those issues can be overcome through training, experience, and patience. In any case, we plan to offer online tutoring at specific times to increase the offer but not to replace the 1-1. Regarding the pedagogical aspect of online 1-1 tutoring, our observations of the simulated sessions of course gave us results that are only partially reliable: the tutors acting as students knew what was expected from them and did their best to stay engaged and active; they all knew each other; they are all A students, etc. Hopefully, the fall pilot with actual students will give us a better understanding of the challenges and the solutions.

Best,

Ira

Pronouns : She, Her, Hers
____________________________
Ira Fabri
Assistant Director, Tutoring and Program Development
Academic Support and Access Center
American University
Mary Graydon Center 243
Washington, DC 20016-8027
202-885-3365
www.american.edu/asac<http://www.american.edu/asac>

Please note, I usually read emails during regular business hours.  Generally, I will respond within 24 hours, or sooner.  If you have a matter that needs immediate attention, please indicate that in your email or contact the front desk .

From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Ted E. Ingham
Sent: Friday, July 28, 2017 10:01 AM
To: [log in to unmask]
Subject: Re: online tutoring

Please respond to list! Thanks, Ted

Robert E. (Ted) Ingham
Director
Academic Achievement Center
Norwich University
158 Harmon Drive
Northfield, VT 05663-1035
T: 802-485-2131
F: 802-485-2684
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AAC Website<https://urldefense.proofpoint.com/v2/url?u=http-3A__academics.norwich.edu_academic-2Dachievement-2Dcenter_&d=DwMFAg&c=U0G0XJAMhEk_X0GAGzCL7Q&r=7VwPGzhF9quv4ZSWhOod3A8I81p1q60LKKqDOMWGlcc&m=Unaa1K4QDXHFFrIwUKGAerxu43sUr_c6Q4CtMP2-7Z0&s=U6u2LawPaKDsD7nLXdyPt22VXo6EwSdhjhHTt-I_sWA&e=>



From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Jennifer Salmon
Sent: Friday, July 28, 2017 9:52 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: online tutoring

Hi friends,

I wanted to reach out to see if anyone had some expertise in online tutoring. Our deans are looking for information including how successful online tutoring is, how long did it take to become successful, what platform are you using, what is the format for tutoring, are you using a company, what are your measures for success? Any information is greatly appreciated.

Jenny Salmon
Director, Student Academic Success Programs
Center for Student Success
North Central College
630-637-5111
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