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Hi Carole,

We have incorporated initiating tough conversations. The inspiration came
from a book called *Crucial Conversations*, which I found to be quite
practical.

Hope this is useful,
Silvia

On Fri, Dec 1, 2017 at 7:49 AM, Carole Basak <[log in to unmask]> wrote:

> Do any of you coach your tutors on how to have hard conversations with
> their students or incorporate this in your training?
> I am finding that because they are tutoring a peer, sometimes tutors are
> reluctant to initiate challenging conversations. This is especially true
> with new tutors but not limited to them. Tutors are more apt to ignore
> something than address it because they don't know how to broach the topic.
> This can relate to a wide range of concerns.
>
> Carole Basak
> Associate Director
> Academic Support Services
> Todd Wehr Hall
> St Norbert College
>
> DePere WI 54115
> [log in to unmask]
> 920-403-1321 <(920)%20403-1321>
>
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-- 
Silvia Rossi
Writing and Learning Strategist
Student Learning Services
RLLC room EL 2100
Mount Royal University
[log in to unmask]
1.403.440.5103

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