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I have been director of the online tutoring program at Houston Community College since its inception in 2006. We work with approximately 4,000 student submissions per month in a 32 subject areas (with an Other category.) I use all professional (faculty qualified) tutors. The tutors work from home for our asynchronous program.
We have won the Texas Higher Education Board Star award for outstanding innovation, the Greater Houston Partnership Lone Star award for student-focused innovation, and were finalists for the University of Florida Bellwether award. I have presented at approximately 15 ATP, CRLA, League for Innovation, TXDLA, and Blackboard Users' Group conferences and have tons of information about making programmatic decisions, developing an online program, training tutors for online work, marketing to various groups of stakeholders, and other such topics.
Feel free to call or email, and I can send you PowerPoints and handouts.
Deborah Hardwick, Mgr.Online Tutoring
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