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Hi Carole,

We have incorporated initiating tough conversations. The inspiration came from a book called Crucial Conversations, which I found to be quite practical. 

Hope this is useful,
Silvia

On Fri, Dec 1, 2017 at 7:49 AM, Carole Basak <[log in to unmask]> wrote:
Do any of you coach your tutors on how to have hard conversations with their students or incorporate this in your training?
I am finding that because they are tutoring a peer, sometimes tutors are reluctant to initiate challenging conversations. This is especially true with new tutors but not limited to them. Tutors are more apt to ignore something than address it because they don't know how to broach the topic. This can relate to a wide range of concerns.

Carole Basak
Associate Director
Academic Support Services
Todd Wehr Hall
St Norbert College

DePere WI 54115
 
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--
Silvia Rossi
Writing and Learning Strategist
Student Learning Services
RLLC room EL 2100
Mount Royal University
1.403.440.5103


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