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Here is my structure at Monmouth University for Tutoring Services

Director(me). Full time, annually renewed contract
-5 student office assistants paid through Federal work study
-I GA to support director- 13 hours weekly
5-7 part time Academic Coaches- professionals. Certified Academic Coaches through the National Tutoring Association(NTA)
60 peer tutors, all students, part time. All CRLA certified, Level 1



Dorothy M. Cleary
Director, Tutoring Services
Center for Student Success, Room CS6
732-571-3542
[log in to unmask]<mailto:[log in to unmask]>
Make an appointment with a peer tutor at Accudemia.monmouth.edu
[email_wilson_smallimprint]





From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Golson, Martin
Sent: Monday, January 22, 2018 11:39 AM
To: [log in to unmask]
Subject: Re: Ratios of professional staff:student staff

Here is what we have at APSU.


•         Director: Full-time Professional staff

o   SLA Coordinator: Full-time Professional staff

•  Assistant SLA Coordinator: GA who assists in mentoring SLA Leaders

•  Approximately 45 SLA Leaders: students who support courses in the SLA program

•  Approximately 10 SLA Aides: students who are Freshman Presidential scholarship recipients, who are being tracked into the SLA Leader program

o   Academic Alert Coordinator: Full-time Professional staff

•  Assistant Academic Alert Coordinator: GA

o   Administrative Assistant: Full-time support staff

o   Writing Center Coordinator: part-time temp hire. I would prefer if we could get this converted to a full-time position

•  Approximately 10 writing tutors: student employees

•  Assistant coordinator: GA

•  Additional support: 1-2 GAs provided by Languages and Literature

o   Tutor Coordinator: GA who oversees the peer tutoring program

•  Subject Area Supervisors: 3 undergraduate students who supervise Science, Math, and Other tutoring

•  Peer Tutors: approximately 30 student employees

o   Lab Manager: Student Employee who manages the reception operation for peer tutoring and the Writing Center

•  Lab Attendants: Approximately 10 student employees

o    Instructional Technologist: GA who oversees approximately 120 computers and website operations

o   Study Skills Coach: GA


Martin Golson
Director, Academic Support
Certified Learning Center Professional – Level 4
Austin Peay State University

(931) 221-6553

"Luck is what happens when preparation meets opportunity." - Seneca




From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Patricia Krauss
Sent: Monday, January 22, 2018 10:06 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Ratios of professional staff:student staff

I just started at this position last fall and I kind of sat back to see how things ran my first semester here. There are a lot of changes I have in mind, but 1st things 1st, I am revamping the tutor training to become CRLA certified. Here at SUNY Oswego, we have the follow set-up in regard to professionals versus student staffing:

Office of Learning Services - umbrella

  *   Director

     *   Teaches tutor training course/semester
     *   Manages overall day to day of centers

  *   Secretary - ESSENTIAL to running of the centers
  *   Grad Assistant - ESSENTIAL to running of the center/s, but must train new one each year
  *   15 content peer tutors (few grad students, mostly undergraduate)
STEM Center

  *   Math Coordinator - manages all tutoring functions/teaches 1 course

     *   Teaches 1 lower level English course/semester

  *   Math Placement Coordinator

     *   Teaches 1 lower level math course/semester

  *   Math Specialist

     *   Teaches 1 lower level math course/semester - EOP based

  *   60 math/sci peer tutors (few grad students, mostly undergraduate)
Writing Center

  *   Associate Director/Writing

     *   Teaches 1 lower level English course/semester

  *   Lead Tutor/Grad Student
  *   13 writing peer tutors (few grad students, mostly undergraduate)
Student Academic Support Specialists (SASS)

  *   2 FT - MS/MA professionals

     *   Advise/coach 1st year students primarily
     *   Work with AP (academic probation students)
     *   Teach minimum of 2 student success courses/quarter each

        *   4 quarter length courses taught per SASS/semester

     *   Facilitate academic support workshops throughout the semester

        *   total of 3 subjects, 4 workshops each (12 total)
Computer Tech Specialist (CTS)

  *   Half time computer tech support.
Any information as to how others run things would be greatly appreciated. At the CRLA conference last fall I learned about "Synergistic Supervision" and am working toward applying those techniques here.

Thanks :-)


Regards, Pat
Patricia Krauss
Director, Office of Learning Services, SUNY Oswego
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On Sat, Jan 20, 2018 at 6:17 PM, Jennifer L Lee <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Hi all - I am curious about the ratio of professional staff to student staff in your centers. I'd also love to know if you have graduate students or other paraprofessionals who assist with supervision/management. Finally, is your supervision model adequate?

Thanks
​ in advance!
Jennifer


Jennifer L. Lee, M.Ed.

Assistant Director, Tutoring Services
Campus Learning Center
Student Success

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900 Park Avenue (Hibbs 121)
Box 842532
Richmond, VA 23284-2532
(804) 827-8108
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