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Ira,

Thank you for your thorough response – that is very helpful! We’re piloting a platform that our institution built into the campus-wide learning management system. It has desktop sharing, video, audio, and chat as well. That is great advice for us to incorporate in our training – be prepared for a Plan B and C if technical difficulties arise.

Thanks again!

Abe
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Abe Saunders
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From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Ira Fabri
Sent: Tuesday, March 27, 2018 10:26 AM
To: [log in to unmask]
Subject: Re: [LRNASST-L] Online Tutoring for Writing

Hi, Abe.

When I was the Writing Lab Coordinator at American University, we offered synchronous writing support. We used WConline as the main platform. It allows students to upload their paper or paste them into the whiteboard. It has video and audio capabilities, as well as chat.

It generally worked well. Tutors were able to discuss the papers and engage the students pretty much the same way they did during face-to-face sessions. The main issues were always related to connectivity. Our tutors were always ready to switch to other platforms (like Hangouts or Skype), ask the student to email the paper, use their phones to be able to speak with the student. Did these issue occur frequently? Yes. My recommendation (besides robust training on the pedagogy, for your tutor)  is you choose your online platform and tools very carefully. When technology doesn't work, the session can be very frustrating for student and tutor and really get in the way of effective support.

I hope this helps.

Ira

On Tue, Mar 27, 2018 at 10:15 AM, Saunders, Abrahm John <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Dear Colleagues,

Does anyone have experience with delivering online peer tutoring specifically for writing? If so, what has worked well? What challenges with the actual delivery of tutoring in a distance education format have you experienced, if any?

Thank you!

Abe

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--
Ira Fabri
Pronouns: She, Her, Hers
Assistant Director of Tutoring
Learning Resources Center (LRC)
Division of Undergraduate Academic Affairs (UAA)
UMBC
Sherman Hall East, 342
1000 Hilltop Circle
Baltimore, MD 21250

410-455-3905
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