Print

Print


Hi there.

It is not easy to say definitively what the root cause was. Our experience
was that WConline would not work too well with Mac/Apple computer.
Otherwise, it was mostly the Internet connection.

I hope this helps.

Ira

On Tue, Mar 27, 2018 at 12:18 PM, Keigh-Cee Bell <[log in to unmask]> wrote:

> Ira,
>
> I am an AU alum and was a Writing Consultant in the Writing Center in
> 2012-2013.
>
> I am now the Coordinator of Tutoring Services for another college and we
> are looking into WC Online as our new software. Were there a lot of issues
> with connectivity because of the platform itself, or was it an internet
> issue? This could help me make a decision about WC Online as our platform
> since this will be our first time offering online tutoring and we want it
> to be a smooth and easy process.
>
> Thanks,
> Keigh-Cee
>
> On Tue, Mar 27, 2018 at 10:26 AM, Ira Fabri <[log in to unmask]> wrote:
>
>> Hi, Abe.
>>
>> When I was the Writing Lab Coordinator at American University, we offered
>> synchronous writing support. We used WConline as the main platform. It
>> allows students to upload their paper or paste them into the whiteboard. It
>> has video and audio capabilities, as well as chat.
>>
>> It generally worked well. Tutors were able to discuss the papers and
>> engage the students pretty much the same way they did during face-to-face
>> sessions. The main issues were always related to connectivity. Our tutors
>> were always ready to switch to other platforms (like Hangouts or Skype),
>> ask the student to email the paper, use their phones to be able to speak
>> with the student. Did these issue occur frequently? Yes. My recommendation
>> (besides robust training on the pedagogy, for your tutor)  is you choose
>> your online platform and tools very carefully. When technology doesn't
>> work, the session can be very frustrating for student and tutor and really
>> get in the way of effective support.
>>
>> I hope this helps.
>>
>> Ira
>>
>> On Tue, Mar 27, 2018 at 10:15 AM, Saunders, Abrahm John <
>> [log in to unmask]> wrote:
>>
>>> Dear Colleagues,
>>>
>>>
>>>
>>> Does anyone have experience with delivering online peer tutoring
>>> specifically for writing? If so, what has worked well? What challenges with
>>> the actual delivery of tutoring in a distance education format have you
>>> experienced, if any?
>>>
>>>
>>>
>>> Thank you!
>>>
>>>
>>>
>>> Abe
>>>
>>>
>>>
>>> *____________________________*
>>>
>>> [image: cid:[log in to unmask]]
>>>
>>>
>>>
>>> Abe Saunders
>>>
>>> Associate Director
>>>
>>> Center for Student Learning
>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__csl.cofc.edu_&d=DwMFAg&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=yBiE514ByeBuT9iMcmLL81H9l3w_eWJJCNWWYb5qET4&m=OLvE-tD3b3fT6gXPPHhsefdh-dtW4WPrX_DQ7ZcNbzk&s=1T9YbTEsXktRYvDY9F45nycqLrDzARES0oqnrTKJSZo&e=> |
>>> Office for the Academic Experience
>>>
>>> Addlestone Library, 205 Calhoun Street, Room 116
>>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__maps.google.com_-3Fq-3D205-2BCalhoun-2BStreet-2C-2BRoom-2B116-26entry-3Dgmail-26source-3Dg&d=DwMFaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=yBiE514ByeBuT9iMcmLL81H9l3w_eWJJCNWWYb5qET4&m=jiKpnZkaIzfG1QOG3bFAWblMa9lcusISW4tRFCw2dvs&s=RnccWTTER-pERscKUoLPfwB0yEPySEPIPwYuT-Y50CU&e=>
>>>
>>> 843-953-5635 <(843)%20953-5635>
>>>
>>>
>>>
>>> *This email and any accompanying attachments are confidential. The
>>> information is intended solely for the use of the individual to whom it is
>>> addressed and may be legally protected from disclosure. Any review,
>>> release, copying, distribution, or use of this email communication by
>>> others is strictly prohibited. If you are not the intended recipient,
>>> please notify the sender immediately and permanently delete all copies.*
>>>
>>>
>>> ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to
>>> change your subscription options (including subscribe/unsubscribe), point
>>> your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To
>>> contact the LRNASST-L owner, email [log in to unmask]
>>
>>
>>
>>
>> --
>> Ira Fabri
>> *Pronouns: She, Her, Hers*
>> Assistant Director of Tutoring
>> Learning Resources Center (LRC)
>> Division of Undergraduate Academic Affairs (UAA)
>> UMBC
>> Sherman Hall East, 342
>> 1000 Hilltop Circle
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__maps.google.com_-3Fq-3D1000-2BHilltop-2BCircle-2BBaltimore-2C-2BMD-2B21250-26entry-3Dgmail-26source-3Dg&d=DwMFaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=yBiE514ByeBuT9iMcmLL81H9l3w_eWJJCNWWYb5qET4&m=ruF_0aWaziWbfXPtVg7p6zjyR1KZYvLMIMMQuZrfSh4&s=TQrx6q_basghZQxlXCsykjWB0LkBwL7h09O31CPENeg&e=>
>> Baltimore, MD 21250
>> <https://urldefense.proofpoint.com/v2/url?u=https-3A__maps.google.com_-3Fq-3D1000-2BHilltop-2BCircle-2BBaltimore-2C-2BMD-2B21250-26entry-3Dgmail-26source-3Dg&d=DwMFaQ&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=yBiE514ByeBuT9iMcmLL81H9l3w_eWJJCNWWYb5qET4&m=ruF_0aWaziWbfXPtVg7p6zjyR1KZYvLMIMMQuZrfSh4&s=TQrx6q_basghZQxlXCsykjWB0LkBwL7h09O31CPENeg&e=>
>>
>> 410-455-3905 <(410)%20455-3905>
>> [log in to unmask]
>>
>> [image: UMBC50-email-sig]
>> ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to
>> change your subscription options (including subscribe/unsubscribe), point
>> your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To
>> contact the LRNASST-L owner, email [log in to unmask]
>
>
>
>
> --
> *Keigh-Cee Bell*
>
> Coordinator of Tutoring Services
> Fred L. Mathews Library
> (269)782-1463 <(269)%20782-1463>
> [log in to unmask]
>
>
>
>
>
> ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to
> change your subscription options (including subscribe/unsubscribe), point
> your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To
> contact the LRNASST-L owner, email [log in to unmask]
>



-- 
Ira Fabri
*Pronouns: She, Her, Hers*
Assistant Director of Tutoring
Learning Resources Center (LRC)
Division of Undergraduate Academic Affairs (UAA)
UMBC
Sherman Hall East, 342
1000 Hilltop Circle
Baltimore, MD 21250

410-455-3905
[log in to unmask]

[image: UMBC50-email-sig]

~~~~~~~~~~~~~~~
To access the LRNASST-L archives or User Guide, or to change your
subscription options (including subscribe/unsubscribe), point your web browser to
http://www.lists.ufl.edu/archives/lrnasst-l.html

To contact the LRNASST-L owner, email [log in to unmask]