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Hi Meaghan, 

Currently at California State University, Fresno, we offer walk ins on Wednesdays for students who would like to meet with our academic coaches.  We have found this model to be helpful, especially during the semester when all of the coaches are scheduled with appointments several weeks out and students are not able to be seen right away.  The walk in model provides that opportunity for earlier access to a coach.  Each of our academic coach are assigned 2 hour blocks to cover for walk ins from 8:30 to 4:00 p.m.  This allows them to see both walk ins and scheduled appointments.  Our coaches treat walk ins like they would any scheduled appointment.  What has been helpful for us over the years has been using a heat map to help determine which days are the best for walk in advising.

Best, 

Mazie Moua

On Tue, Feb 26, 2019 at 9:52 AM GA_MBRADY <[log in to unmask]> wrote:

Hello there,

 

My name is Meaghan and I am an academic coach at Bridgewater State University. Myself and a fellow coach, Erin, are doing research about “walk-in” models of coaching that some colleges/universities have implemented. I have sent this message to another listserv, so I apologize to anyone who might be seeing this twice!

 

I am seeking the help of the listserv to find out about what schools participate in walk-in coaching, and how the different models work. As of now, BSU does not have a walk-in model, and we are interested to see how they have been implemented at other schools so that we may conceptualize how it might work at our university. The information we gain is going to be presented at a university symposium at the end of April.

 

Some of our initial questions:

·         How does the walk-in model work at your college/university?

·         Do you feel as if walk-in coaching meetings are well utilized? If so, what would you say is the breakdown of percentages between walk-in meetings, vs. regularly scheduled appointments?

·         How does your coaching staff feel about taking walk-in appointments?

·         Is walk-in coaching a new model for you, or has it been something that has been done for multiple semesters?

 

These are some of our initial thoughts. If anyone has additional information that is pertinent, please feel free to share!

 

I appreciate any and all of your help!

 

Best,

Meaghan

 

Meaghan Brady

Academic Coach

Academic Achievement Center

Bridgewater State University

Bridgewater, MA 02325

508-531-2779

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Mazie Moua                                                                                             
SupportNet Coordinator                                                                            
Learning Center                                                                                       
Coaching for Success

AFSA President
Asian Faculty and Staff Association (AFSA) at Fresno State
http://www.fresnostate.edu/orgs/afsa/  

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