Holistically, I've gone with the Student Handbook rules of conduct, which has worked well.

The one scenario in which we needed to take additional steps arose a few years back when we discovered that several students who had lost their appointment privileges for the semester were using the student IDs of other students to book sessions.  (Even students who have lost appointment-making privileges remained able to work with our tutors on a walk-in basis, but they had booked and missed without sufficient cause three sessions, often more if they had met with me to discuss the situation and I gave them a reprieve.)  This approach was wreaking havoc with our records because it was the wrong student and, of course, they were rarely in the same course, so they were randomly choosing a class and reason for the visit.

We ended up speaking with the Dean of Students' Office, Conduct Division, and reviewing the handbook rules to verify that posing as another student, particularly with the intention of using services allotted to that person, violated the Student Conduct Code.

We ended up writing up an explanation of the situation, posting it in various parts of our premises and on our website, and briefing all of the tutors.  It was happening most frequently with the writing tutors, so, for a while, we insisted that the tutors or receptionists ask for a photo ID upon arrival, which did catch several people.

One point we noted in the write ups, with the backing of the Dean of Students Office, is that both the student using the false ID and the student handing over their ID would see their access to our services fully suspended until both parties had met with the Student Conduct officer and reviewed university policy.  If there were additional penalties, they were kept confidential by that office.

One area that we were starting the explore is working with students on the Spectrum and with Asperger's to help identify intentionally disruptive behaviors and sounds from inadvertent ones.  The campus counseling center was a great partner in this endeavor.


Debbie Malewicki, President
Integrity 1st Learning Support Solutions, LLC
Chosen as one of "The Best of New Haven's 2019 Businesses"
446A Blake Street - Suite 101
New Haven, CT  06515
(203) 800-4100
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Facebook:  @Integrity1stLSS
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From: Open Forum for Learning Assistance Professionals <[log in to unmask]> On Behalf Of Megan Penyack
Sent: Monday, February 10, 2020 1:20 PM
To: [log in to unmask]
Subject: Student conduct in tutoring sessions


In your tutor center policies, do you list guidelines/policies for student (tutee) behavior during tutoring sessions and consequences for not following the policy? I am looking to be more clear in our learning agreement about what may happen if a student does not adhere to it. I am curious if other institutions have language about this on their tutoring website or related materials.

Thank you!


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