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Hello!
The TRIO program I work for uses appointment based tutoring through WCOnline. The institution, 2-year community college, uses walk-in tutoring.

I think our appointment-based system has seen an uptick in use since switching over from the walk-in model.

Bridget Quinlivan
Retention Advisor, TRiO Student Support Services
(217) 641-4379 • [log in to unmask]<mailto:[log in to unmask]>

John Wood Community College
1301 South 48th Street • Quincy IL 62305
https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jwcc.edu&d=DwIGaQ&c=sJ6xIWYx-zLMB3EPkvcnVg&r=tkAACBgX69zH9b8QGasKbhgWu8w0Arh-QhL0xf_Y95k&m=tNE4U1VSe-3xf9vd_BX9qPAxJroiNpJDosKzEF1DDBk&s=elnFumfcMXS5JytBEd0d1gGt5YsdLAy1zNLxh73UCvs&e= <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jwcc.edu_&d=DwIGaQ&c=sJ6xIWYx-zLMB3EPkvcnVg&r=tkAACBgX69zH9b8QGasKbhgWu8w0Arh-QhL0xf_Y95k&m=tNE4U1VSe-3xf9vd_BX9qPAxJroiNpJDosKzEF1DDBk&s=6ETUmpsAppixAou0fSn8dQ15TbJ_kt5YWx7DXpQy5wo&e= >

From: Open Forum for Learning Assistance Professionals <[log in to unmask]> On Behalf Of Condon, Debra
Sent: Tuesday, February 11, 2020 5:51 PM
To: [log in to unmask]
Subject: Open Labs vs. Appts.

[EXTERNAL]|
Fellow Learning Center Administrators,

I am interested in finding out how many Centers operate with open labs as opposed to by appointment only tutoring.  It seems that community colleges often rely on open labs, given the number of students taking advantage of tutoring.  The fact that most students in community colleges are commuters attending to a myriad of responsibilities, prohibits a good number of students from making and keeping appointments.

Do your Centers use open labs, appointments, or a combination?  Are you a two-year or four-year institution?  Thanks for any responses.

Slainte,
Debra Condon, M.Ed.
ESC Lab Supervisor
Educational Support Services-SH150A
Lehigh Carbon Community College
610-799-1156 (ESC); 610-799-1938 (Office)
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