Hi Debra,

Our main tutoring center operates on an appointment basis. The appointments are with peer tutors. We also have open tutoring times with our professional tutors. We market them as “Let’s Talk Biology” or “Let’s Talk Criminal Justice.”

Our English department manages our Writing Center on campus and they have a mix of open lab times and appointments.

The math department operates the college’s Math Center and they operate an open lab setting. However, feedback from students is that they like appointments because they have the tutor’s full attention, so they have also incorporated appointment tutoring for specific math classes.

I find that having a mix of open lab and appointments meets the learning needs of our students.

All the best,

Jennifer Wrage Ph.D.      pronouns (She, Her, Hers)
Director of Academic Services and Testing
Dutchess Community College
[log in to unmask]<mailto:[log in to unmask]>

From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Condon, Debra
Sent: Tuesday, February 11, 2020 6:51 PM
To: [log in to unmask]
Subject: Open Labs vs. Appts.

Fellow Learning Center Administrators,

I am interested in finding out how many Centers operate with open labs as opposed to by appointment only tutoring.  It seems that community colleges often rely on open labs, given the number of students taking advantage of tutoring.  The fact that most students in community colleges are commuters attending to a myriad of responsibilities, prohibits a good number of students from making and keeping appointments.

Do your Centers use open labs, appointments, or a combination?  Are you a two-year or four-year institution?  Thanks for any responses.

Debra Condon, M.Ed.
ESC Lab Supervisor
Educational Support Services-SH150A
Lehigh Carbon Community College
610-799-1156 (ESC); 610-799-1938 (Office)
Pronouns:  she/her/hers

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