Print

Print


We have a similar policy. If a student misses twice without notifying in advance (more than a few minutes), they lose the privilege of scheduling sessions with coaches/tutors for the semester. They are allowed to work with the professional staff though. 
I send a warning about the policy after a student misses a session without notice. They are always very apologetic.
I think it is fair--as scheduling and missing keeps other students who need the resources from using them.


Gina Burkart, M.A., Ed.D.
Learning Specialist, Margaret Mann Academic Resource Center (The MARC)
BVM Associate
Clarke University, 1550 Clarke Drive, Dubuque, Iowa 52001-3198
(563) 588-8195
[log in to unmask]

 

~“If you never ask yourself any questions about the meaning of a passage, you cannot expect the book to give you any insight you don't already possess.”
¯ Mortimer Jerome Adler



From: Open Forum for Learning Assistance Professionals <[log in to unmask]> on behalf of Emily Polk <[log in to unmask]>
Sent: Thursday, March 25, 2021 1:41 PM
To: [log in to unmask] <[log in to unmask]>
Subject: Re: No-Show Policy
 
Our policy is that if a student no-shows twice they are suspended from services. They can lift the suspension after meeting with a staff member to talk about what is going on. We do this in order to help get the student the resources that they need (sometimes it's referring them to counseling, academic skills services, etc). If after we meet and help the student find resources and make a plan to help them attend sessions, they no-show again they are suspended from tutoring for that course for the rest of the semester. They wouldn't be suspended from other services (academic skills, SI, or tutoring for another course). 

This method has helped us get students the resources they need, has helped keep our tutors from getting too frustrated by students not attending sessions and helps open up more session availability for students who might have had scheduling conflicts with other tutors. 

Emily


On Thu, Mar 25, 2021 at 2:24 PM Copeland, Lauren <[log in to unmask]> wrote:
Hi All,

My no-show policy states that if a person no-shows 3 times he/she can no longer make an appointment with a tutor, but he/she can take his/her chances and walk-in. 

Caveat: Now I have some on-call tutors (the tutor only works when an appointment is scheduled), so there is no walk-in option in these cases. I have a student in this situation right now. What would you do? I feel terrible withholding tutoring, but his no-shows are chronic. I'm considering: After a meeting with me where we discuss academic success tips, he can resume meetings with his tutor. 

Thoughts?

Thanks!

Best,
Lauren

Lauren Copeland
Coordinator of Tutoring Services
Academic Success
E.H. Butler Library 149M

https://academicsuccess.buffalostate.edu/tutoring 


Tutoring- the natural choice of successful students!



~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask]


--

Emily Polk 

Senior Assistant Director for Academic Excellence 

https://success.uncg.edu/departments/aac/ 
Forney Student Success Commons, Room 114 A

(336) 334-4860

Pronouns: She/Her/Hers

Click here to find out more about why pronouns matter



~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask]

Clarke University
Gina Burkart | Learning Specialist Instructor of Language and Literature | Clarke University, Dubuque, IA

*This communication is the property of Clarke University and may contain privileged and confidential information. It is intended only for the use of the person(s) named above. Unauthorized use of this communication is prohibited. If you are not the intended recipient, please contact the sender and destroy all copies of the original message.*

~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask]