Good Morning,

Apologies for being a little late to the party here, but rather than create a different subcenter, we re-named our 'Reasons' to be Study Skills/ Test-Taking Face-to-Face or Study Skills/Test-Taking Virtual. We did the same for homework help and writing help. We have three professional tutors in writing, math, and nursing/allied health who, since the pandemic started, have been offering the ability for students to have either type of session. We are just now (Spring 21) expanding this capacity to our peer tutors.

The virtual sessions are all conducted through Google Meets and even our in-person sessions (for writing) use Google docs instead of exchanging papers. Our nursing and math tutors use whiteboards instead of swapping papers.

We've been able to meet student needs for appointment location switches due to personal issues, weather closings, etc. Because all of our professional tutors are working in the physical Learning Commons on campus in the library, we don't need to make any adjustments or check any calendars when they want to switch appointment type.

Also, we are hosting our first Virtual Study Night of the semester next week, and our professional and peer tutors will be holding exclusively virtual sessions. This used to be a heavily attended on campus event (150-300 students) that involved having our professional tutors, peer tutors, SI leaders, and faculty all be available to students in the library from 5-10 p.m. at mid-terms and finals, but we made it virtual last spring and have kept it that way because we still have caps on occupancy. Next week's event will be the first time we'll be able to offer the full range of our services, and it can mostly be traced back to our ability to modify the 'Reasons' in tutortrac.


Dr. Christopher Burlingame
Ph.D in English Literature and Criticism
Writing Consultant and Study Skills Specialist
Peer Tutoring Coordinator
at Mount Aloysius College

Office/Desk: Learning Commons in the Library
Phone Ext: 6561

On Tue, Mar 2, 2021 at 9:22 AM Amy Gaffney <[log in to unmask]> wrote:
We have students booking their own appointments and having the choice of online or F2F. We also have a few tutors who are only working online.

As someone else mentioned, we use subcenters, one for virtual and one for in person. When you add an availability to the schedule, you can choose to set it for only 1 subcenter or set it for ALL. When a student logs in to book an appointment, they have to pick the Center they want to visit (in my case, that includes other centers on campus as well as my two: in person and virtual). Then, when they search, they will only see appointments that are available for the type they picked. An appointment time marked as ALL will show up on either in person or virtual but once it is booked for one type, it will no longer be available for the other type.

If a student books for virtual and wants to switch to in person, we double check that we have the space and then make the switch on the appointment's "Center" choice. If they want to go from in person to virtual, we don't have an issue with space and so we just make the switch. If a student cancels an appointment, it goes back on the availabilities as it originally was set up, meaning it would go back to being an "ALL" appointment or just tied to a specific center.

I'm also happy to answer questions off the list ([log in to unmask]).

Amy Gaffney

Amy L. H. Gaffney, Ph.D.
Director, Oral Communication Center
Hamilton College

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