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I want to respnd to the idea of students as customers.  One
of the reasons firms are so interested in their customers is
that in addition to customers providing revenue customers
also provide information about changing preferences and
changing markets.  Thus, it is important to have focus
groups to determine where markets are and where they are
going.  Students, likewise, are much closer market dynamism
than professors and educational institutions, because
students are insulated from social change by already having
a salary and career.  Educational institutions stand to
learn a lot from students if students are incorporated in
some democratic process for setting educational policy.
Students, for example, are the driving force, the reality so
to speak, of multiculturalism and signalled for years this
became a matter of public debate the changing demographics
of the country.  In addition, the anxiety and new employment
contracts produced by economic restructuring of the 1980s
and by the 1990-91 recession has more immediacy for students
than for those with jobs. Students are quite sensitive to
these changes and are therefore probably best source of
information for new social realities.
 
 
kim gillespie <[log in to unmask]>
Program in Modern Thought and Literature