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Could someone tell me what the two commercial software packages
are for managing tutors...
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Thanks.
>There are at least two commercial software products available to manage
>tutoring records and/or help with the placement of tutors with tutees.
>
>We don't use them, however. Here is a summary of the logistics of how we
>match tutors with tutees. Our method is to have tutees who apply on Thursday,
>Friday, and Monday check back by phone or in person on Tuesday morning.
>(Tutees who apply on Tuesday & Wednesday check in Thursday morning.)  Those
>who check in are given a first appointment time with an approved, trained
>tutor. (Obviously, we have the tutors' schedules and the tutees give us
>theirs.) Tutees who do not check back for whatever reason (there seem to be
>around 200 reasons for not checking back!) lose their appointment time but
>their card is kept on file in case they return and want to set something up
>later. It is the responsibility of our tutors to check in with us on Tuesday
>& Thursday afternoons to see if they have any new students.  This method has
>worked well for us for 7 years. Prior to that we made faster appointments by
>making the appointment at the time the tutee came in, or within 24 hours.
>While we provided a faster first appointment in most cases with the older
>system, we practically lost our minds.  The structure of our current system
>allows us time to keep up with the recordkeeping requirements of our center,
>hiring and training new tutors, etc., etc., etc., and also gives tutors more
>leadtime in planning new tutees into their schedules.  We advertise that our
>tutoring program is NOT a drop-in center, and that it takes 3-5 days to set
>up the first appointment.  A richer center than ours could no doubt do more,
>faster, but this works for us.  However, we do make a recommendation, when
>appropriate, to one of several study skills videotapes in our media center
>for the student to watch while waiting for the first tutoring session.
>
>PS: After coordinating the initial appointment with the tutor and tutee, they
>arrange the subsequent appointments. It is the tutor's responsibility to note
>any change in the future appointments so that we always have an up-to-date
>copy of the tutor's schedule in our files.
>
>I hope this helps!
>
>Dean Mancina, Golden West College, Huntington Beach California
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