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>From: [log in to unmask] (arlis dittmer)
>Subject: Re: Who provides your technical support?
>
>
>One of your list members asked me to reply to the questions posed by Georgine.
>Technical support is provided by the library staff and the Informations
>Systems folks.  We do the easy stuff and they work on the hard problems.  We
>arrange and pay for the support through the administrative budget of the
>college.  (Our IS liason is half time on our payroll.)  I can't tell you
>about special training but the library has many computers and a variety of
>software packages that we must learn and the computer center is connected to
>the library so the help was natural. As a group and individually, we have
>taken many computer courses to bring us up to speed on the technology. But
>as you know, you are never quite caught up!
>
>
>Arlis Dittmer,
>Director of Library Services
>Blessing-Rieman College of Nursing
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>
>
>
>Arlis Dittmer
>Blessing-Rieman College of Nursing
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>
>


Linda Mayfield
Blessing-Rieman College of Nursing
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