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Robin: Are you using the UMKC model for SI? Your email really caught my
eye! Why would you drop an SI no show and why do you have a waiting list?
I'm curious because it seems so far from the traditional model of SI being
free and voluntary....students can drop in and out as they wish. We have
students come to SI 1 or 2 times or students that come to 3 sessions a
week for the entire semester. If the groups begin to get too large we add
a session so the SI leader has 4 sessions a week. Are you bound to limited
sessions by leaders schedules or money constraints?
 Of interest to some of you we are beginning to see more and more students
that attend SI more than once a week...is that common at your school? Barb

Barbara M. Stout
Supplemental Instructional Specialist
University of Pittsburgh
311 Wm. Pitt Union
Pittsburgh, PA 15260
1-412-648-7920

On Mon, 18 Oct 1999, Robin Wright wrote:

> This is always a dilemma.  Here at SFA, it really depends on the
> program.  We have Math and Writing walk-in AND appointment
> tutoring. We have  Content Studies (everything else in the core
> curriculum) by appointment only.  We drop a client at the first no-
> show (unless they call) and the tutor calls the waiting list to try to
> fill the appointment. One of the advantages of having a campus
> where all first year students live in dorms is that tutors can often
> find someone who will run right over.  We also drop SI no-shows
> and the SI leader is responsible for calling the waiting list to try to
> fill that slot for the next session.  We almost always have waiting
> lists early in the semester, but we get through them pretty fast.
> This keeps the cost per contact hour pretty stable.
>
> Robin Wright
>
>
> Date sent:              Mon, 18 Oct 1999 17:46:28 -0400
> From:                   Craig Andres <[log in to unmask]>
> Subject:                Re: Drop-in versus appointment
> To:                     [log in to unmask]
> Send reply to:          Open Forum for Learning Assistance Professionals
>         <[log in to unmask]>
> Organization:           Kettering University (formerly GMI)
>
> That is the give and take.  If you use drop-in
> tutoring, you have committed your tutor to be
> there at that time and of course they should get
> paid.  There are times when the tutors have no one
> to help, and other times they have half a dozen
> people they are helping.  I try to beef up the
> times I know will be busy, which is usually at
> night.
>
> Kenneth Zech wrote:
> >
> > RE: LouAnn's question:
> >
> > "My question is what do other schools do when students don't show up for their tutoring appointments.  Are the tutors paid anyway?  I would like some input also in this matter.  How are tutors paid who work at drop-in centers?  Are they paid for just sitting there or only for the time they
> spend helping  someone?"
> >
> > Most of our tutoring is done by appointment.  When a student doesn't show up in 10 minutes, the tutor has the choice of leaving and we will pay for the first
>  hour, or the tutor can stay and listen to or view one of tutor training audio- or video-tapes (each with an accompanying exercise) and
> be paid for the full hour.  The tutor doesn't lose a work hour, and we are able to accomplish a little more training.
> >
> > Our drop-in tutors are paid whether anyone shows up or not.  Most of the time (95%) there is traffic for the tutor because we schedule drop-in during hours that experience tells us should be busy.  If we see a pattern of low use over a period of time we will cancel that hour and try another.
> >
> > Kenneth Zech
> > Instructor, Tutorial Services
> > Reedley College
> > Reedley, California
> > [log in to unmask]
>
> --
> Craig Andres
> Tutor Program Coordinator
> [log in to unmask]
> (810)-762-9642
> Kettering University
> (Continuing the GMI heritage)
>
> "With willing hands and open minds, the future
> will be greater than the most fantastic story you
> can write.."  Charles Kettering.
>
>
> "Education must not simply teach work--it must teach life."
>                                  --W.E.B. DuBois
> Robin Wright
> Director of the Academic Assistance and Resource Ctr.
> Stephen F. Austin State University
> (409)468-1463
>